Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

• Account information such as name, email address, organization name, and login credentials
• Information submitted through forms, onboarding flows, or customer support
• Content and data you upload or create while using the Services

b. Information Collected Automatically

• Device and browser information
• IP address, usage logs, and interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Services
• Enable collaboration, workflows, and platform functionality
• Improve performance, reliability, and user experience
• Communicate with you regarding updates, support, or service-related notices
• Ensure security, prevent fraud, and comply with legal obligations

3. Customer Data Ownership

You retain full ownership of your business data and content.

Flowwork processes customer data solely to provide and improve the Services and does not use customer data for advertising purposes or sell it to third parties.

4. Sharing of Information

We do not sell your personal data.

We may share information only in the following circumstances:

• With trusted service providers who support our infrastructure and operations
• To comply with legal obligations, court orders, or lawful requests
• To protect the rights, security, and integrity of Flowwork and its users

All service providers are bound by confidentiality and data protection obligations.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including access controls, encryption, and security monitoring.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to provide the Services or comply with legal and regulatory requirements.

You may request deletion of your account and associated data, subject to applicable laws.

7. Cookies and Tracking

Flowwork uses cookies and similar technologies to:

• Enable essential functionality
• Analyze usage and improve performance
• Maintain session and security integrity

You may control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be processed and stored in jurisdictions outside your country of residence.

We take appropriate measures to ensure adequate data protection consistent with applicable laws.

9. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing activities

Requests can be made by contacting us at the email address below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Continued use of the Services indicates acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Flowwork
Email: privacy@flowwork.com